Privacy Policy for StellarReads.co.uk

At StellarReads.co.uk, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, StellarReads.co.uk, or interact with our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process various types of information, including personal data, from and about you. This information is primarily used to enhance your experience, manage our book sales (new and used), facilitate literary events, and support our astronomy-themed book clubs and rare book sourcing services.

• Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you register on our site, make a purchase, subscribe to our newsletter, respond to a survey, fill out a form, or participate in other site features. This may include your name, email address, postal address, phone number, and payment information.
• Transaction Data: Details about purchases you make through our site and the fulfillment of your orders. This includes financial transaction details, although we do not store full payment card details on our servers; these are processed securely by third-party payment processors.
• Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of visits. This helps us to improve our site's functionality and your browsing experience.
• Communication Data: Any communication you send to us, whether through email, contact forms, or social media.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for new and used books.
• To manage your participation in literary events and astronomy-themed book clubs.
• To source rare books based on your requests.
• To personalize your experience on our site and deliver content and product offerings relevant to your interests.
• To improve our site and services based on your feedback and usage patterns.
• To send periodic emails regarding your orders or other products and services.
• To administer contests, promotions, surveys, or other site features.
• To communicate with you, including responding to your inquiries and providing customer support.
• For marketing purposes, with your consent, to inform you about new arrivals, special offers, and upcoming events.

3. Legal Basis for Processing Personal Data Under GDPR

We will only process your personal data where we have a lawful basis to do so, including:

• Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., to process your order).
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., to improve our services, for fraud prevention).
• Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes (e.g., for direct marketing).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties without your consent, except as described below:

• Service Providers: We may share your information with trusted third parties who assist us in operating our site, conducting our business, or serving you, such as payment processors, shipping companies, and IT service providers. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include using Secure Socket Layer (SSL) technology for sensitive data transmission, regular malware scanning, and access controls for internal systems.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights Under GDPR

In accordance with GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

8. Cookies

Our site uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

9. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

StellarReads.co.uk

350 Euston Road,

London, London, City of,

NW1 3AX

United Kingdom